Our policy lasts 30 days. We gladly cover your shipping and restocking costs to ensure your entire process is easy. To be eligible for a return, your item must be unworn, unwashed, and undamaged, and in the same condition that you received it with the original tags.
Please submit your return request at uprisingbrand.com/a/returns.
Shipping your return
A shipping label will be provided. Please do not use your own label to make a return.
Non-returnable items:Gift cards
There are certain situations where only partial refunds are granted:Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.Upon approval, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Please being your exchange request uprisingbrand.com/a/returns.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
*If you are shipping an item over $30, you should consider using a trackable shipping service or purchasing shipping insurance.
**We don’t guarantee that we will receive your returned item.